Consumer Rights – important questions for Boards 2027

CBSE Class 10 Social Science

1. MCQ · 1 mark

   Which government body preceded NITI Aayog? (A) Planning Commission (B) Election Commission (C) University Grants Commission (D) Union Public Service Commission

   Answer

   (A) Planning Commission — it preceded NITI Aayog.

2. SA · 2 marks

   Which organisation publishes the *Handbook of Statistics on Indian Economy*?

   Answer

   The Reserve Bank of India (RBI) publishes the Handbook of Statistics on Indian Economy. It presents statistical information on India’s economy, including data on national income, prices, money, banking and external trade.

3. MA · 3 marks

   Explain how the UNDP’s basis for measuring development differs from the World Bank’s income-based criterion. State the dimensions considered by the UNDP and identify the basis used by the World Bank.

   Answer

   1. The World Bank compares countries using per capita income, calculated by dividing a country’s total income by its population; a higher average income is treated as greater development. 2. The UNDP considers income along with education and health, assessing educational levels and life expectancy. Its measure therefore presents a broader picture of people’s quality of life than income alone.

4. LA · 5 marks

   Using the listed titles *State of the Indian Consumer* and *Landmark Judgments on Consumer Protection*, explain how books can help readers understand consumer issues and the development of consumer protection in India.

   Answer

   Books on consumer affairs can explain how consumer rights developed in India and how readers can respond to unfair marketplace practices. 1. *State of the Indian Consumer* can help readers examine consumers’ position in the marketplace, including problems such as defective goods, overcharging and weak enforcement of rules. 2. The book can also introduce consumer rights, including the rights to safety, information, choice, redressal, representation and consumer education, and explain their importance in everyday purchases. 3. *Landmark Judgments on Consumer Protection* can illustrate how consumer disputes are decided and how legal institutions, including Consumer Disputes Redressal Commissions, provide redressal and compensation. 4. Studying judgments alongside consumer issues can show how complaints and legal decisions help uphold rights and encourage fair business conduct. The Consumer Protection Act 1986, amended in 2019, is an important part of this legal framework. Together, these books can connect consumers’ experiences with the development and enforcement of consumer protection in India.

5. VLA · 7 marks

   Describe the kinds of information that government surveys and reports can provide about a country’s population, employment and human development. Refer to at least four publications listed in the textbook and identify their issuing agencies where given.

   Answer

   Government surveys and reports provide reliable evidence about population, work and people’s quality of life, helping governments plan and assess policies. 1. The Census of India, conducted by the Registrar General and Census Commissioner of India under the Ministry of Home Affairs, records population size, distribution, age, literacy and other demographic features. It can show changes in urbanisation between censuses. 2. National Sample Survey reports, issued by the National Statistical Office (NSO), Ministry of Statistics and Programme Implementation, provide survey-based information on households and employment. Their findings can describe work patterns across rural and urban areas. 3. The Periodic Labour Force Survey (PLFS), also issued by the NSO, measures labour-force participation, employment and unemployment. Its reports distinguish, for example, workers in regular salaried work from casual labourers. 4. The Economic Survey, published by the Ministry of Finance, reviews economic trends, including employment and sectoral performance, and helps assess the wider context of people’s livelihoods. 5. The India Human Development Report, published by the Institute of Applied Manpower Research, Planning Commission, examines health, education and income. Together, these publications offer evidence for planning and evaluating development.

6. MCQ · 1 mark

   Which ministry publishes the *Economic Survey* listed in the textbook? (A) Ministry of Finance (B) Ministry of Health and Family Welfare (C) Ministry of External Affairs (D) Ministry of Education

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7. SA · 2 marks

   Why did the consumer movement emerge in India as a social force?

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8. LA · 5 marks

   The listed books include *Understanding Poverty* and *Development with Dignity*. Explain how the subjects identified by these titles can help readers examine development and economic well-being.

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9. MCQ · 1 mark

   Which organisation publishes the *Human Development Report*? (A) World Trade Organisation (B) Amnesty International (C) United Nations Development Programme (D) World Health Organisation

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10. SA · 2 marks

    What protection does a consumer’s right to safety provide, and what are producers expected to do to uphold it?

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